Refund and Returns Policy
At Curry Love Studios, we strive to provide our customers with high-quality online courses and creative deliverables. We want you to be satisfied with your purchase and experience with us. However, we understand that there may be circumstances where a refund or return is necessary. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.
Online Courses Refund Policy
30-Day Money-Back Guarantee:
We offer a 30-day money-back guarantee on all our online courses. If you are not satisfied with the course content or experience, you may request a refund within 30 days of the purchase date.
Refund Eligibility:
To be eligible for a refund, you must have completed less than 50% of the course content. Requests received after completing more than 50% of the course will not be eligible for a refund.
How to Request a Refund:
To request a refund for an online course, please contact our customer support team at [email protected] with your order number and a brief explanation of your dissatisfaction. We will process your refund within 7 business days.
Exceptions:
Refunds will not be provided in the following circumstances:
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- If you have violated our terms of service or engaged in any form of academic dishonesty.
- If you have shared your course access with others.
Creative Deliverables (Custom Videos, etc.) Refund Policy
Quality Assurance:
We take great care in delivering high-quality creative content. Prior to delivery, we will provide you with previews and opportunities for feedback to ensure your satisfaction.
Refund Eligibility:
Refunds for creative deliverables will be considered in the following cases:
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- If the delivered content does not meet the agreed-upon specifications.
- If there are technical issues that significantly impact the usability or viewing experience.
How to Request a Refund:
To request a refund for creative deliverables, please contact our customer support team at [email protected] within 7 days of receiving the deliverable. Provide detailed information about the issue, and we will work to address the concern or process a refund.
Exceptions:
Refunds will not be provided in the following circumstances:
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- If the issue is a result of changes or requests made after the initial agreement
- If the content meets the agreed-upon specifications but no longer meets your preferences.
General Terms
Contact Information:
For any refund or return inquiries, please contact our customer support team at [email protected].
Policy Changes:
We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase on our website, you acknowledge and agree to adhere to the terms outlined in this Refund and Returns Policy.
Curry Love Studios
currylovestudios.com
Customer Support Email: [email protected]om